Frequently Asked Questions
Q: What is Contractors.com?
A: Contractors.com is an independent company that operates the website, Contractors.com. On the site, you’ll find a Home Improvement Contractors Directory listing more than 1.2 million residential construction professionals. You’ll find forms enabling you to send your project to up to three contractors in your area who will provide quotes and discuss your plans. You’ll also find a great deal of information about home improvement and dealing with contractors.
Q: Is your directory available on other websites?
A: Yes, our directory and service request form are available at HGTVPro.com, HGTVPro.com Marketplace, HGTV.com Marketplace, DIY.com Marketplace and FineLiving.com Marketplace.
Q: Is Contractors.com actually a contractor?
A: No, Contractors.com helps homeowners locate and get quotes from contractors and provides information for homeowners. We do not take part in construction projects.
Q: How much do Contractors.com services cost the homeowner?
A: Nothing. Our directory, information and service request system are all free of charge to homeowners. We earn revenues mainly from contractors who become certified members of Contractors.com and from advertising.
Q: Is it easy to become a Certified Contractor Member of Contractors.com?
A: Contractors.com checks each applicant thoroughly to ensure the contractor is properly licensed, insured and experienced before we accept the contractor as a Certified Member.
Q: How do I know a contractor is trustworthy and reliable?
A: When you see the symbol next to a contractor’s name in our directory, you know that we have checked the contractor’s licensing, insurance, BBB record and credit, where required. You can read reviews from customers who have used the contractor, view the company profile and photos of its past work. You can visit the contractor’s website for more information. And there is a great deal of information on our site and those of our partners telling you how to find and to hire the right contractor.
Q: How can I get more information about using Contractors.com to find the right contractor for my job?
A: Read our articles and those on the sites of our partners. Read our User Agreement and Privacy Policy to see how your information is protected. And read the profiles of our contractors to find the perfect pro for your home improvement project.
Q: What if I have other questions not covered here?
A: If you have questions or concerns that are not addressed here, you may contact us by calling toll-free 1-866-241-9051, 8am-10pm EST, Mon-Fri.